Vice President - Client Servicing _CIB _EMEA shift
- Person will be part of the Market Operations Analytics & Reporting to an Executive Director. This team supports the reporting for Markets Operations division within CIB for all asset classes.
- Will be part of a team delivering the Client Analytics product, creating a shared view of service performance across Ops Sales and Clients (internally 4k users, externally 100k users)
- Working with the Global Ops Business BA lead to develop the Client Analytics program for CIB, bringing together multiple LOBs (Global Equities, Digital Client Services, FI & Currencies and Markets);
- Partnering with the Global Ops Business BAs to define the strategy and implementation program, ensuring that key improvements to Client Analytics program are achieved / tracked and also ensure that Product and Senior Management are engaged and aware of the relevant milestones;
Must have skills :
- Experience in reporting and data analytics - and passionate about it
- Experience in business analysis & requirements gathering
- Experience on building out a Product (internal or externally for clients)
- Experience of financial services
- Knowledge of Derivatives and Market products
- Some people management experience
- Proven track record of large projects delivery & partnership with Technology
- Global stakeholder management
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