About company: We are a young and 1 year old new age credit card / BNPL company founded by serial entrepreneur with more than $100M+ raised through marquee investors like Lightspeed, Accel. We have scaled 0-10 in last 1 year and now heading from 10-1000 journey (we are fastest lending company). Roles & Responsibilities: - Owns P&L of a business line with an objective to maximize revenue from customer transaction spends and optimizing the cost at the same time - Leading the operations for the team to build and drive best in class customer experience - Re-imagine the rewards strategy and build a rewards platform that will drive customer engagement and becomes a strong differentiation - Build strategy to drive cross selling among customers for different products, thereby increasing revenue - Build the vision for merchants business in consultation with business stakeholders and devise the strategy execution roadmap for the same - Responsible for increasing customer retention and driving engagement across existing customers to improve Net Promoter Score (NPS), Customer Satisfaction (CSAT), and LTV of the customer Professional experience & Qualifications: 1. MBA from Tier1 institute with 10+ years of experience driving business P&L and customer retention and experience 2. Competencies required- problem-solving, customer empathy, translating customer needs into retention strategies, strong business development and stakeholder management skills along with clear communication. 3. Ability to manage multiple and competing priorities 4. Building and running a high quality high performance team which thrives in a fast-paced environment 5. Experience in solving unstructured problems and dealing with ambiguity 6. Ability to effectively organize and communicate your thoughts to teammates

Bangalore

Vice President - Business Management - FinTech - IIM/ISB/FMS/MDI 

Vice President - Business Management - FinTech - IIM/ISB/FMS/MDI  ,Job Description for Vice President - Business Management - FinTech - IIM/ISB/FMS/MDI  in Talentcrop in  Bangalore for (10-15) years of experience. Apply Now!

Job Description for Vice President - Business Management - FinTech - IIM/ISB/FMS/MDI  in Talentcrop in  Bangalore for (10-15) years of experience. Apply Now!