Vice President - Alliance - IT

Our esteemed client is a fast growing specialist Customer Relationship Management (CRM) product IT company providing ultra-scalable CRM solutions. It offers CRMnext, our flagship and award winning CRM platform to leading enterprises both on cloud as well as on-premise models. It is one of the leading players in the BFSI segment and runs the largest CRM deployments in banking in entire Asia Pacific. It's the youngest player on Gartner Magic Quadrant.

The product has won various awards like Gartner CRM Excellence Award, Asia Banker award, Red Herring Asia 100, Celent Model banking Award, Stevie Award etc. The company has practice leadership in multiple industry verticals and in a short span, it has created many model implementations in verticals like Banking, Insurance, Financial Services, Media, and Pharmaceuticals.

It has been often recognized by the industry for its path breaking technical capabilities and high quality implementations. Industry leaders like ICICI Bank, HDFC Bank, Axis Bank, National Bank of Fujairah (Dubai), Bajaj Auto Finance, Housing Finance Bank, Fullerton Securities (A Temasek Group company), Tata AIA Life Insurance, Max Life Insurance, Reliance Capital and many more have chosen them as their preferred choice of CRM platform to implement and optimize their CRM initiatives."

The position seeks Partner Alliance professional who can build a significant loyal customer base and manage relationship to exceed customer expectations.

Department : Business Development Group

Education : First division (60%) in Xth and XIIth and B.E. /B.Tech/MBA

Location : Mumbai / Delhi NCR

Key Roles and Responsibilities :

Job Responsibilities:

- Creating new alliances and managing existing ones to increase business for the Company.

- Solidify alliance infrastructure and programs to support proper teaming and drive overall partnership goals

- Manage overall vision, strategy, and execution plan for each strategic alliance relationship

- Provide necessary reporting/forecasting/management metrics, measure and review performance with partners

- Maintain executive level relationships with key contacts within partner organizations and keep CRMNEXT top-of-mind

- A structured thinker with excellent writing, presentation, and problem solving skills

- Must be able to develop and maintain broad and deep external partner relations with company partners in all solutions areas.

- Should be able to manage large system Integrator Partnership.

- Should be able to manage Regional Partners and create partnership with existing accounts.

- Create and Execute Partner Programs, Agreements, events, training.

- Drive Revenue generation with partners.

Minimum Knowledge, Skills and Abilities :

Desired technical and other Skills :

- Excellent communication skills and corporate presentations

- Understanding of CRM tools and partner expectations

- Deep knowledge of verticals, Channel Partnership.

- Deep understanding of channel Business model.

Good to have :

- CRM selling experience

- Understanding of Microsoft, Seibel, Sales force CRM system

Shalini