Vice President - Advanced Automation & Robotics - IT

JOB DESCRIPTION :

Position Title - Vice President - Advanced Automation & Robotics

Location - Noida

JOB PURPOSE :

To lead Process Automation and Robotics practice embed in Business automation and robotics capabilities and build offerings for Clients ensuring non-linear revenue enablement, margin uplift, revenue protection, new client deals influencing and industry mindshare.

ACCOUNTABILITIES :

1. Advanced Automation & Robotics solutions Delivery

Domain aligned Robotics Process Automation (RPA) opportunity in Business Operations

- Lead opportunity identification in offshore business and embedding in- house proprietary AA&R tools and solutions and partner provided technologies

- Lead innovation and packaging of domain centric AA&R solutions, addressing end- to-end automation needs in the process value chain

- Lead business case development & mgmt. recommendations

- Build Methodology driven approach for cost effective delivery of AA&R solutions to Business and Clients, upholding ROI / margin uplift projections

- Establish ongoing Delivery strength for AA&R implemented for business and Clients through effective service delivery regime

Interface/Liaison with Business, Frontend and external clients

- Lead RPA solutioning for new business opportunities, clearly articulating the transformational business impact by embedding AA&R

- Drive change management with internal business teams and Client business and IT teams

Develop ecosystem of partnerships & alliances

- Lead partnership engagement with industry providers of RPA and Advanced Technologies providers, drive GTM and

- Deliver margin uplift, revenue protection and influence new client wins

- New AA&R offerings

- Joint capability co-creation initiatives

- Drive uptake and adoption of AA&R initiatives in business through capability evangelization and showcase internally, and drive externalization through Industry Analyst and forums

- Build / Maintain effective rigor Industry connect, outreach in forums, white papers and thought leadership

Financial Management :

Financial Planning and Reporting for Automation and Robotics portfolio

- Lead pricing discussion with finance to build financial engagement models with Client to accommodate business impact of automation and Robotics (Outcome/ Transaction based, Gain-share, etc.)

- Prepare Investment Forecast as per the Business-IT capability enablement roadmaps in Business

- Track and report revenue and margin impact/ revenue protection from automation and robotics capabilities

- Strengthen the rigor and governance for automation and robotics portfolio, tracking budget utilization and driving optimization initiatives

People Management :

Build and mature the Automation & Robotics practice

Ideation and Delivery aligned Organization Structure & Leadership development:

- Talent augmentation and development through training & cross skilling & new hiring

- Resource Management for optimal utilization

- Draw talent development strategies for in-house SME & leadership talent

- Succession Planning

- Attrition Management

MAJOR CHALLENGES :

- Needs to have good orientation and understanding of BPM business models (FTE, Transaction/Outcome based etc.)

- Robotic process automation needs to have good understanding of solutioning techniques based process engineering models

- Also need to have very good understanding one or more industry RPA software platform

- Strong understanding of Automation solutions in BPM industry

- Knowledge of Business Vertical/domain processes

KEY DECISIONS :

Decisions you make by yourself:

- Automation & Robotics Delivery: Buy / Build / Partner/ Leverage strategies and decisions with a key focus on cost efficiency & timely delivery

- Capability Delivery & Governance: Sponsors/Stakeholder's engagement for capability roadmap and investment prioritization, Resource Management decisions (Planning, Allocation, Utilization); Adoption strategies

- Financial Management: lead business case identification through Proof-of-Value showcasing, Drive decision on investment prioritization based upon TCO/CBA

- Automation & Robotics Organization: Identify the demand landscape and build delivery capacity through insourcing v/s co - sourcing strategies and Cost Management

- Talent Management: Leadership onboarding, Skill augmentation, Succession planning

Things you recommend but your superior takes the decisions

- Pricing and costing for IT Application delivery capabilities and portfolio of associated services

- Prioritization on competing high-investment high CBA/ROI initiatives in Business areas

INTERACTIONS :

Internal Interaction: Job Role you need to interact with Internally in the organization to enable success in your day to day work

- Vertical/Domain Leaders, Frontend, Leaders from Sales and BD, and Business operations leadership, Internal Auditors

- Global Technology Senior Management and Leadership teams

External Interactions: Job Role you need to interact with outside the organization to enable success in your day to day work

- Prospects and Clients Showcasing / Capability Pitch during PreSales, Solutioning and Relationship Visits

- Industry Forums, Applications Communities, Architecture & Development Groups, Analysts, External Auditors & Vendor

DIMENSIONS :

- Financial Dimensions - Capex: $ 2.5M - $ 3 M, Opex: $ 1 M - $ 1.5 M

- Other Dimensions - Team size: 20 - 40 incl. Middle Leadership, Delivery Mgmt and SME

SKILLS AND KNOWLEDGE :

Educational Qualifications :

Graduate with accreditation/certifications in Business Process Automation, Business Process Management, IT Applications, Delivery Management



Functional Skills :

- Knowledge/Understanding of business verticals like Insurance & Healthcare and F&A,

- Strong domain understanding of IT Platforms, Delivery methodologies, Products and tools

- Ability to partner and engage with Business Leadership in key Verticals and Domains

- Capability to establish Program management office and drive multiple project engagements, Manage concurrent priorities for

- Presales solutioning engagement, delivery and go-to-market initiatives

- Experience of consultative IT pitches and create client value propositions for existing Technology products and services

- Self-starter and independent thinking capability on creating business value from IT

Behavioral Skills

- Business-centricity and capability development focus

- Combination of Individual Leadership and Capability of managing projects / initiatives as a team

- Good communication skills, both oral and written

- Strong interpersonal and leadership skills

- Effective negotiation and decision making

- Strong team leader, leading from the front, engage, develop and motivate people by giving constructive feedback

Relevant and total years of Experience

- Total Experience: 14-18 years, Relevant Experience: 8 years

- Understanding of Vertical/domain Processes and industry accepted Automation capabilities specifically in third party outsourced scenarios

- Strong consultative sales skills, comfortable working in a fast-paced, demanding entrepreneurial environment

- Able to lead market/competitive landscape research, conceptualize/envision Services Portfolio for platforms/products within a given vertical/domain, and apply the said research insights to enhance the packaging and value proposition of platform services business

- Ability to independently interface with business and clients for their requirements, opportunities and solutions; as well as grow a team to sustain the engagement and delivery

- Experience of managing a large team of experts from disparate Technology and Business domains, based out of multiple geographical locations

- Out of at least 5-6 years in managing application development and another 6-8 years of end-to-end delivery management (including scoping/requirement gathering, planning, resourcing and supplier management, cost/budgeting, implementation management and adoption for a large enterprise)