VFS Global - Training Manager

Purpose of the role

To work on driving training initiatives across the region thereby contributing to the development of employees thus leading to the growth in profitability

Profile - Roles and Responsibilities

Areas of Responsibility & brief description Responsibility Level

1. Assess relevant training needs for individuals and organization, in consultation with heads of teams, including assessment methods and measurement systems entailed Full

2. Design training courses and programs necessary to meet training needs, or manage this activity via external provider's Full

3. Identify, select and manage external training and accreditation bodies, agencies and provide necessary to deliver required training to appropriate standards Full

4. Organize training venues, logistics, transport, accommodation, vendor payments as required to achieve efficient training attendance and delivery Full

5. Plan and deliver training courses personally where necessary to augment that provided externally or internally by others Full

6. Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training Full

7. Ensure all training activities and materials meet with relevant organizational and statutory policies, including health and safety, employment and equality laws Full

8. Monitor and report on activities, costs, performance, etc. as required Full

9. Maintain and Update training MIS on regular basis Full

10. Manage, maintain and update Learning Management System Full

11. Should have good working knowledge of the latest training tools & must be abreast of use of technology in the area of training Full

12. Develop self and maintain knowledge in relevant field at all times Full

13. Judicious use of natural resources

Full

14. Shall adhere to the environment health and safety policy/objectives and guidelines of the organization. Full

Indicative KRA's/Budgetary and Revenue Responsibilities

1. To interact & negotiate with vendors

2. To manage all payments to vendors

Key Interactions within and outside of VFS Global

External Internal

1. Various Training Companies 1. Various Department/Functional Heads at Corporate Office

2. Various Team members across different HR Corporate Function

3. Various Team members across different countries

Qualification & Experience (Education, Experience, specific knowledge, skills, understanding, attitude)

Education: Graduate or Global Equivalent Degree. Preferably an MBA

Experience:

- 6-8 years of work experience. At least 4 years of experience in training.

- At least 2 years of experience on training delivery

Knowledge & Key Skills:

- Requires excellent one-on-one and group presentation and facilitation skills

- Basic Computer skills

- Customer Orientation

- Planning and organizing

- Result Orientation

- Problem Solving

- People Management

- Should be flexible & able to multitask

- Ability to work under pressure

- Interpersonal skills and relationship building

- Analytical and creative problem solving skills

- Ability to research, write behavioural objectives, and write training materials with leader's guides