Vetic - Program Manager - Supply Chain & Operations Excellence

Vetic is looking for a self-driven, customer-obsessed individual to help us make the best Pet care Ecosystem in India.

If you are an expert in operations, process excellence and data analytics and having a strong customer-centric approach, then this is the role for you.

We are seeing month by month growth since inception. So expect a very high-growth environment and the complexity associated with it.

You will closely work with founder, CXOs and HODs to strategize Vetic's new initiatives for improving operations and customer experience.

Responsibilities:

- Plan, strategise,create the operation processes to scale the clinic business to multi-cities across India.

- Heading Pan India Home Delivery Logistics operations: ensuring Service Level and Cost optimisation.

- Managing Inbound, Outbound, and Inventory Control processes of clinic Inventory : Monitor Inventory Inward process to ensure pricing and expiry management of Inventory.

- Conduct Periodic Inventory Audit in Clinics through clinic teams to minimize inventory mismatch and enhance customer experience.

- Ensuring inter-clinic inventory movement to minimize stock-out situations

- Leading reverse logistics operations for non-moving & expired inventories

- Support Clinic Teams with day to day operations issues.

- Coordinate with Vendors, Logistics team to identify the issues and bottlenecks and resolve in timely manner.

- Maintain and program manage a charter of initiatives. Track progress along each initiative and ensure the completion. Measure the impact of each initiative.

- Co-ordinate with internal stakeholders and Product & Tech team to Implement best practices.

Who may be best placed for success in this role?

- At least 4-5 years Program management experience in multi-store Hyper Local Logistics operations

- Candidates with experience at high-growth startups, especially in Central Program management roles

- Experience in Data analytics is must.