Posted By

user_img

Riya Jain

HR Business Partner at Vetic

Last Login: 27 April 2024

805

JOB VIEWS

260

APPLICATIONS

90

RECRUITER ACTIONS

Job Code

1278739

Vetic - Program Manager - Growth

2 - 3 Years.Gurgaon/Gurugram/Delhi NCR
Posted 10 months ago
Posted 10 months ago

Responsibilities :

- Plan, strategise, create the operations processes to scale the clinic business to multi-cities across India.

- Build the customer success metrices and devise and execute plans to capture the VOC.

- Conduct customer surveys, and study customer feedback to identify areas of improvement in pet parents experience.

- Maintain and program manage a charter of initiatives. Track progress along each initiative and ensure the completion. Measure the impact of each initiative.

- Co-ordinate with internal stakeholders and Product & Tech team to implement changes.

- Setup strong processes to ensure implementation of initiatives to improve pet parents experience at scale Who may be best placed for success in this role?

- Candidates who resonate with the introduction.

- Candidates with experience at high-growth startups, especially in central roles or customer experience roles

- Having 2+ years of Post MBA experience.

Didn’t find the job appropriate? Report this Job

Posted By

user_img

Riya Jain

HR Business Partner at Vetic

Last Login: 27 April 2024

805

JOB VIEWS

260

APPLICATIONS

90

RECRUITER ACTIONS

Job Code

1278739

UPSKILL YOURSELF

My Learning Centre

Explore CoursesArrow