Vantage IQ - Head - Operations & Colending - IIT/NIT/BITS/IIM/ISB/MDI/FMS

We are assisting in the hiring process for one of our Fintech clients which has large digital(small to mid tickets) lending operations in India with operational teams in Pune.

- Responsible for handling the day-to-day BAU activities of Digital Lending Operations.

- Responsible to manage Colending Operations which includes disbursements, risk management (FLDG operations), Revenue management (interest, pf, charges - share), and reconciliations.

- Responsible to coordinate collections management - Payment channel Recon, Repayment management- UPI, NACH, audit, etc.

- Manage mid to large-size teams to drive the Onboarding and Critical Reporting to the Senior Management team.

- Ability to make operations excellence the USP of the organization (lowest TAT, highest FTR (First Time Right), six sigma in quality, best productivity.

- Ensure that there is a strong understanding of the settlement Recon process and ensure a smooth Reconciliation and settlement process as per Timelines.

- Lead and work with Tech function to improve Automation and continuous process improvement.

- Processing & adherence to all SLAs at various stages of the operations to ensure seamless BAU.

- Hands-on experience in Driving Automation & System Enhancement projects.

- Oversee the implementation of technology solutions throughout the organization.

- Oversee expenses and budgeting to help the organization optimize costs and benefits.

- Mentor and motivate teams to achieve productivity and engagement.

Other prerequisites :

- Graduation/Post Graduation preferably from tier-1 institutes

- Minimum 7-8 years of experience in Lending Operations(preferably in digital lending)

- Strong planning, organizational and analytical skills.

- Strong interpersonal skills and excellent ability to communicate and present.

More details about the role and the clients will be shared once the applicants are selected for further consideration.