UX Researcher - FMCG

Roles and Responsibilities :

- Lead, design and conduct generative & evaluative user research to identify use cases & opportunities.

- Research user personas, investigate user behavior and build user mental models.

- Conduct F2F interviews, user surveys and usability tests.

- Work closely with cross functional teams (design, product, customer success, engineering)

- Plan and implement the overall user research strategy and methods.

- Conduct impact analysis of the implementation of user research.

Skills Required :

- Btech/Mtech/BS/MS from Tier I/II college, specialisation in design research, user research, Strategic user thinking from NID/IIT/NIFT is a plus.

- Ideally 3+ years of experience as User Research Specialist or Product experience involving user research.

- Experience in working with complex, multi-divisional, multi-geographical customers

- Excellent presence and communication abilities

- Good time management skills

- Comfortable in iterating fast using structure & data, design effective processes.

- Passion for impact creation using technology in users daily life.

- Driven, Coachable, can coach, self-motivated, enthusiastic and with a - can do- attitude.