UX Researcher - FinTech Startup

- Define, plan and conduct independent research on multiple aspects of products and experiences to drive actionable changes in BukuWarung's growth strategy

- Collect and analyze user behavior through ethnography, surveys, usability testing, benchmark studies, server logs and online experiments (A/B testing)

- Work with Designers, Product Managers, Software Engineers and other UX Researchers to prioritize research opportunities in a fast-paced, rapidly changing environment

- Understand and incorporate complex technical and business requirements into research

- Advocate research findings to diverse audiences through written reports

- Create and design a good-quality presentation, describe a study and the results in simple words (words of the users without losing the essence). Independently present the results of the study to the team and stakeholders

- Assimilate and master the user research knowledge to form systematic research methodology and promote it within the company and guide the professional growth of small user research teams

Work Location: Remote