UX Program Manager - IT

Job Description -

Role: UX PROGRAM MANAGER

Work Location: Hyderabad / HYBRID

Position - Contract

Requirement for submission:

As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills to help your team improve the design of products that are used by billions of users. You'll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You'll harmonize the work of UX Designers, Researchers, Content Strategists, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.

Role and Responsibilities:

- Provide leadership and operational excellence across UX teams to deliver the highest level of trust-building and strategic counsel through all project interactions.

- Act as a representative for UX in cross-functional collaborations with Engineering and Product Management (PM) teams, connecting all three groups and making sure interdependencies are understood and planned for.

- Identify team needs with regards to process, tools, documentation, and asset management, driving required changes to make sure UXers are working at optimum efficiency.

Minimum qualifications:

- Bachelor's / Masters degree or equivalent practical experience.

- Scrum Master Certified /CSM

- Program management experience within design or UX organizations on managing sprints.

Preferred qualifications:

- 5 + years of relevant industry experience.

- Expert knowledge of project management software, spreadsheets, Docs.

- Excellent communication, presentation and analytical skills

- Effectiveness in working across organizational boundaries to define, manage, and prioritize work.