Urban Company - City General Manager - Beauty & Wellness Segment

Our business is executed by small high powered teams in the cities, each led by a GM. The city GM position is one of the most demanding roles at Urban Company. The right individual should have a combination of sharp analytical decision making, sound business judgement, robust result driven execution and creative iterative business building. As a GM you will be expected to

- Independently own and build all aspects of UC's business across your vertical - building the supply chain across selection, training and onboarding of professionals; daily operations; quality of service; user growth and city expansion

- Grow the marketplace while optimising multiple opposing factors like service availability and supply utilisation; scaling user growth while improving operational excellence and quality of service

- Build, coach and lead a high performance team across business development, skill training and growth

- Collaborate across multiple central teams including functional specialists and business category teams to ensure coherence and other regional teams to share/learn best practices

- Drive user growth through local marketing initiatives, partnerships as well as localising the offering/pricing for your market

In a nutshell the city GM is expected to completely own and drive the business, the team and make all decisions for the city. If being a lynchpin of an organisation and business excites you, we- d love to meet you and talk more.

Potential Backgrounds:

- 4-6 years of experience in a high growth operations based startup, FMCG or other consumer companies, or consulting

- High sense of ownership and a penchant for excellence

- Prior experience in operations or category management a bonus