Upland Software - Product Owner

Who are we?

Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. We focus on specific business challenges and support every corner of the organization, operating at scale and delivering quick time to value for our 1,700+ enterprise customers. To learn more, visit https://uplandsoftware.com/about/

Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore.

We are a growing team and strongly believe in creating an environment that fosters ownership, accountability, and psychological safety for our people. Our culture is cool, innovative and people friendly. We take pride in our work and love a good challenge. Our operating model has always supported remote work-and as we keep growing and evolving our workplace, that won't change.

What would you do ?

- Identify and manage existing and emerging risks from business activities and job role

- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled

- Facilitate the analysis and design of technology solutions supporting delivery functions to ensure business needs are met

- Drive the gathering of requirements using interviews, requirements workshops, surveys, business process analysis, use cases scenarios, task inquiry and workflow analyses

- Participate in analysis and verification of requirements for completeness, consistency, comprehensibility, feasibility, and conformance to standards

- Translate requirements from Product Managers into epics and stories for the team with clear criteria around acceptance and behavior

- Facilitate traceability of approved and base lined artifacts throughout the solution development life cycle to include specifications, design, development, testing, implementation, and defect prioritization

- Collaborate with quality assurance resources and subject matter experts to establish the testing approach including usability and performance needs

- Assist quality assurance leads with the planning and review of test artifacts

- Collaborate with other Product team members across Upland and adopt / contribute to best practices on product development

- Facilitate clarification and active participation in defect management activities to confirm requirements and SLAs are being met

- Manages change control activities for affected system artifacts

What are we looking for ?

- Experience in practical AGILE and SCRUM with demonstrated ability in delivering incremental value to customers

- An excellent team player with a track record of building strong, cross-functional working relationships across departments and functions

- Clear communication and presentation skills

- Familiarity in handling complex and ambiguous problems with a flair to break them down into manageable problems and come-up with creative solutions

- You love working with engineering teams and customers and like to deliver value

- Take ownership of the problem right from the start and take actions with proactive communication

- Experience working in a distributed team