Uolo - Senior Manager - Operations

Roles and responsibilities :

- Responsible for onboarding and activation of 100s of schools that are acquired every month

- Create and optimize processes for efficient activation of the schools

- Own the entire training organization and its process which is the most important part of school activation

- Define and optimize KPIs for training team and process

- The person will be the owner of the company's knowledge base

- Develop a high performing team that is aligned to impact

Desired candidate :

- 5+ years of overall experience in creating and managing scalable processes

- 2+ years of experience in managing training and L&D processes

- Strong written and oral communication skills, with excellent attention to detail.

- Good command in creating content (videos, documents, etc) for training. Content of product training will be preferred.

- Prior experience in creating a knowledge base will be preferred

- Experience in managing training organization is a must

- Strong organizational skills including the ability to balance and independently manage workload, for self and team, that includes multiple concurrent priorities.

- MBA in HR will be preferred