UnitedHealth Group - Instructional Designer

Discipline : Training

Industry : Training Design & Development

Job Description :

- Here at UnitedHealth Group, you're expected and empowered to be your best, to grow and to develop your skills. Join us and help people live healthier lives while doing your life's best work.

- Healthcare is changing faster than ever, and millions of doctors, nurses, coders, and administrators need help navigating new regulations, technologies, and processes. The demand for fast, effective learning for healthcare professionals is exploding, and we need help developing training that can be delivered quickly, while providing maximum on-the-job impact.

- As a part of the Optum Client Learning team, you will develop a variety of learning tools, from micro-learning courses to MOOCs, social learning communities to mobile learning resources. We are looking for someone with a strong background in online communications who can help us maintain and improve the quality of our written content. You also play a key role in developing communications and resources for Optum clients and the teams we work with.

Primary Responsibilities :

- Instructional Designer would script a course; before sent to internal clients to be reviewed, this profile would need to review scripts for eLearning and check for formats, writing standards, reviewer

- Perform reviews and final edits of eLearning courses and related materials

- Perform quality control and quality assurance checks

- Write, edit, and prepare client communications (marketing materials, email templates, info sheets, job aids, and other resources)

Additional Responsibilities :

- Assist in conducting user testing

- Collaborate with instructional designers and LMS administrators to ensure that eLearning projects are meeting quality standards

- Assist in creating, editing, and maintaining department and project style guides

- Write, edit, and prepare internal resources and documentation Content for Learning communities on LearnSource,

Emails for clients - communication

No. of Openings : 1

Qualification :

- 2+ years of experience editing online media

- Proficiency in Microsoft Office programs, especially the track changes feature in Word

- Strong command of American English, including usage and grammar

- Associate's Degree or equivalent experience

Assets :

- Thorough proofreading skills - Attention to detail

- Experience working with content management systems (CMS) or learning management systems (LMS)

- Experience with social media tools in a business setting

- Familiarity with healthcare or medical coding terminology

- Comfortable learning new software, including authoring tools and project management software

- Knowledge of HTML, and CSS

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