Unit Manager - HR Recruiter - BPO

Essential Functions:

- Hands on experience of handling recruitment for different levels

- Understand all the recruitment channels like Search Partners, Referrals, Portals, Social Media, Campus Placements and Advertisements

- Should have experience in handling vendors, referrals and payouts and campus placements

- Support Frontline hiring requirements and partner with Frontline teams effectively

- Preparing, analyzing and reporting metrics related to people, cost & capacity

- Analyzing performance metrics as & when required

- Preparing leadership presentations and report-outs

- Working with internal stakeholders to ensure accuracy & consistency in reporting at multiple platforms

- Innovate and introduce best in class, prospective industry leading practices for the function

Primary Internal Interactions:

- Work with leader virtually in a different location and represent fact based progress consistently

- Work with Operations for data collation, analysis, clarification & coordination

- Work with different Ops/Functional owners as part of stake holder management

- Work with central Business Analytics team for guidance and best practices

- Work with Digitization team to provide inputs for the LOBs

- Prepare hiring reports for Leadership, Functional Managers and Leaders

Primary External Interactions:

- All critical channel partners, Hiring Facilitators, Hiring Assessment Partners, and nominated specific networking forum representatives

Organizational Relationships:

- Reports To: Manager - Staffing, Talent Acquisition

- Supervises: No resource (Individual Contributor role)

Technical Skills :

- Excellent knowledge of MS Excel (including Macros)

- Knowledge of Visual Basic & MS - Access preferred

- Excellent presentation skills (MS PowerPoint)

- Knowledge of Flowchart and process maps

Process Specific Skills:

- Experience in a Planning & Analysis / Reporting processes

- Documentation experience preferred

Education Requirements:

- Graduate with Specialization in HR preferred, prior experience of working in BPO Hiring critical for this role

- Innovative, Strong Execution focus with Good communication skills; Ability to forge strong relationships with internal Clients and external vendors; Market savvy on hiring practices

- 1130-2130 hrs. (Flexible to be able to manage hiring requirements in evolution periods, and needs of change )

Work Experience Requirements:

- Minimum 8 to 10 years Industry experience in hiring with different channels for Unit Manager designation