As the chief of medical services, responsible for Clinical services, Protocols for providing quality patient care, under take quality initiatives as prime responsibilities and ensure better medical care.
Key Responsibilities:
- Attract the right clinical talent from in line with the Hospitals clinical excellence focus
- Ensure that clinical protocols and pathways as per NABH are defined through SOPs and checklists for admission, care and discharge of patients across all specialities
- Set up & ensure the regular functioning of the following clinical committees, in consultation with the supervisor
- Hospital Infection Control Committee, Academic Council, Monthly Medical Forum, Pharmacy and therapeutic Council and Quality Management Services.
- Monitor clinical audits.
- Monitor the regular functioning of the clinical committees.
- Assess and Ensure performance level of staff People-assessment, efficiency etc
- Promote continuing professional education of medical practitioners.
- Address Medical board, and Grievance Redressal system to address patient concerns
- Clinical / administrative processes in line with NABH directive
- Create A Junior Doctors assessment, training & recognition plan
- Build and Spread heard in Clinician's engagement plan
Major Job Qualifications / Specific Skills:
- Required Education: MBA/PGDM - HR MBBS, along with MHA / MBA in the relevant field
- Experience Minimum experience of 10-12 years and maximum experience of 12 years out of which at least 3 years of experience in a similar role
Knowledge and Specific Skills:
- Clinical know-how; Knowledge about NABH standard, ISO standard, JCI, Auditing skills, Analytical skills; Proficient in computer knowledge
- Required Critical Behavioral Competencies (Refer to Annexure for definitions)
- Passion for Excellence
- Results Orientation
- Coaching Empowerment & Team
- Building Relationships & Partnerships
- Leadership & Influencing
- Strategic Thinking & Execution
- Communication Skills
- Customer Focus
- Integrity & Ethics
- Planning & Organizing
- Problem Solving and Decision Making
- Functional Expertise
- Negotiation
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