Unit Head - Fund Administration - BFS

1. Transaction Processing Management

- Defines and builds business continuity measures for fund accounting operations

- Monitors and controls cost implications of unit administration processes & transactions, both internal as well as outsourced through

- Periodical review of costs of service providers to ensure economies of scale.

- Competitor's price analysis and comparison with vendor rates to derive optimal costs.

- Oversees the administration of NFOs from application form creation to banking support. Ensures timely allotment of units within regulatory guidelines.

- Ensures redemptions/ maturities are processed post TDS for all NRI customers through application of appropriate tax rates [Long Term Capital Gains] consideration. Oversees timely dispatch of TDS certificates to customers.

- Oversees monthly distribution of CAS [ Consolidated Account Statements] to customers in a timely and accurate manner

- Oversees resolution of SIP queries in a smooth and efficient manner

2. Vendor Partnerships Management

Oversees accurate and timely deliverables from all critical service providers and act as a point of escalation on service issues, errors and failures and engages closely with vendor leadership to resolve process gaps and eliminate inefficiencies in processes

Negotiates with vendors for competitive rate structures and cultivates strong strategic partnerships for cost and competitive advantage, oversee vendor reviews and audits to ensure compliant operations. To also analyze error rates, accuracy rates, cost per transaction in order to recommend methods for improving overall operational efficiency of vendor relationships and deliverables

Drives increase in geographical footprint of bank operations and accessibility to support market penetration and increase customer ease

3. Payouts Management & Administration

Supervise timely payouts [ customers/ distributors/ vendors] and fund realization through banking partner relationships

Oversees remittance of brokerage and dividend payouts as per agreed timelines and oversees tracking of RUD's and initiation of action as required

Reviews Cash Management Services of banking partners and ensures streamlining of payout mechanisms for error free and timely fund movements to and from customers

Ensures accurate processing of customer reinvestments linked to dividend payouts

Drives the adoption of electronic payouts like RTGS/ NEFT/DCs to improve TATs and customer experience

4. Reconciliation Operations

Oversees all forms of banking and transaction reconciliations and supervises the closure of all open items within predefined timelines.

Ensures optimal utilization of funds through reconciliation checks

Acts as a point of escalation on critical breaks in reconciliation and collaborates with functional leads to resolve the same with minimal damage in terms of financial/ business or reputation risks

Oversees reconciliations at vendor levels [ bill Desk/ Tech Process] for appropriate corrective action to be taken swiftly