Unilever - IT Manager - Integration - SAP Process Integration

Skills: SAP PI,SAP PO, Netweaver

Main Accountabilities :

The main accountabilities of an SME are as follows :

Project-based Activities :

- Supporting Business Partners (BPs) in clarifying business requirements, developing appropriate high level designs, costs and time estimates for the production of high quality project Charters by the BP organisation.

- QAing (and challenging) business requirements documentation delivered by process owners; ensuring that these are completed to the appropriate standard and level of detail and clarity.

- Creating a clear conceptual designs for each project or change that will deliver the business requirements, balanced with the need for simplicity, reusability, lowest possible TCO and alignment to IT Destination Architecture, CoE Design Guidlines and Global Information Standards.

- Driving harmonization and convergence and ensure that standards are being used

- Proposing the priority and sequence of changes linked to specific releases and working with the Release Management organisation to agree these.

- Managing the process of development and sign-off of functional specifications for each project/group of changes.

- Specify packages of work to be called-off from the individual service towers (through the service design function) and creating project request form (PRF/PMERF) for work packages from application delivery partners. And ensuring timely delivery of these deliverables with IT suppliers (external and internal).

- Reviewing technical specifications as these are created by the delivery partners, and running design reviews during the build phase as appropriate.

- Assisting as required in later phases of the project e.g. creation of test scripts, post- go live reviews.

- Project managing minor enhancements, small projects or part of bigger programmes that affect the SMEs specific process/technology area.

Non Project-Based Activities :

Outside of the specific project-based work set out above, each SME (focused on his/her own area of process and technology expertise) will be expected to:

- Develop a good understanding of future technology and architecture directions, including the opportunities for new functionality and reduced TCO created by these.

- Developing and driving knowledge of end to end business processes and their likely evolution.

- Generating and driving ideas for continuous improvement, simplification and reduced TCO in the existing systems landscape

- Drive convergence by promoting existing strategic solutions rather than re-inventing the wheel or rolling out further non strategic solutions, being able to identify and validate options and to have a fact based discussions with the relevant stakeholders about the way forward.

- Developing relationships, with key stakeholders in the BP, Service, S&P quadrants, with key business owners and Process Offices, with strategic suppliers and 3rd party IT service providers to help both drive and share this knowledge base.

Key Interfaces :

- Business Partners

- Regional Architecture Partner

- Service Design Leads

- Service Tower SMEs

- Peers - SME's in CoEs

- Project managers in CoE's & Programmes

- Strategic IT Suppliers

- IT Solution Providers

Direct Reports : N/A

- Critical success Factors for the Job :

Key Skills :

- Good influencing styles and networking ability

- Team commitment

- Ability to work effectively in complex matrix organisations involving outsourced operations

- Strong business analysis skills and good business awareness to drive business process improvement

- Ability to understand and apply new technologies/applications to deliver effective IT solutions

- Deep understanding of application development methodology, techniques and standards

- Project management and delivery processes

- Delivery focus with quality

Relevant Experience :

- Proven experience in business analysis and business process improvement

- Project management experience of at least medium sized projects

- Experience of working in teams across multiple locations

- Extensive knowledge of relevant processes and IT solutions in area of responsibility

- Experience of business case and project contract development

- Appreciation of IT systems landscapes and impact of architecture decisions on quality and delivery

- Technical specialism in the relevant IT technologies or applications

Leadership Behaviours :

- Should "meet expectations" on the Standards of Leadership behaviours relevant to the WL of this job.

- Having a Global Mindset is key and a pre-requisite for that role.