Unicommerce - Director - Operations

Key responsibilities include:

- Design and develop strategic initiatives and corporate plan with senior stakeholders including Strategic planning.

- Develop and manage client relationships with top decision makers, leading presentations/proposals and business development plans

- Develop solutions, assets by identifying new opportunities, knowledge base, and capabilities of the organization by building agile teams

- Create and launch client training programs, implement new programs to enhance experience of both external and internal clients

- Provide day-to-day management, guidance, and oversight to pre-sales, client onboarding, and support teams

- Identify metrics and establish systems and processes in the organization to track and assess results, by designing and implementing scalable and repeatable processes

Skills and experience required:

- Experienced in working with C-level executives across clients and within the organization

- Lead by example by motivating and inspiring team members; the ability to build successful teams for critical initiatives

- Strong decision making, leadership, presentation, and analytical skills