Posted By
Posted in
SCM & Operations
Job Code
1027869
- Manage the day-to-day operations of your category.
- Collaborate with different stakeholders across multiple categories to get the job done.
- Hire and manage relationship with our coaches on a day-to-day basis.
- Be a point of contact for educators and learners for escalations management.
- Monitor educator's performance and come up with effective ways to improve the same.
- Regularly optimize the process by analyzing loopholes that hinder efficiency.
- Chalk out various learner communications and manage process end-to-end.
- Regularly connect with learners, educators to get product feedback and drive feature enhancements for user growth.
- Drive learner & educator adoption and NPS.
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Posted By
Posted in
SCM & Operations
Job Code
1027869