Description : - Identify, develop and the implementation of strategies related to CRM operational efficiencies and improvements. - Contribute to the development of sales team's internal tools, processes and procedures, and tracking metrics. - Has some latitude in decision-making and acts independently to determine methods and procedures on new initiatives. - The position plays a critical role in fostering healthy communication flows inside and outside the team ensuring a strong voice is represented with all interested and affected parties. - Operate as the day to day point of contact for internal stakeholders and key function heads. - Ensure that issue and related escalations are managed to resolution efficiently across the organization. Primary functions include but are not limited to : - CRM Operations management (lead distribution, vendor mgmt.) - MIS (building performance dashboards, running analytics, incentive calculation). - Dialer function management.

Bangalore

Unacademy - Lead - CRM Operations  

Unacademy - Lead - CRM Operations   ,Job Description for Unacademy - Lead - CRM Operations   in Unacademy in  Bangalore for (4-6) years of experience. Apply Now!

Job Description for Unacademy - Lead - CRM Operations   in Unacademy in  Bangalore for (4-6) years of experience. Apply Now!