Ujjivan Small Finance Bank - IT Business Analyst

JOB SUMMARY :

- Business analysis is the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and recommend solutions that enable organizations to achieve its goals.

- The role of the Business Analyst (BA) is that of a person who interfaces with the customers (Business team, Operations, Risk, Legal, Credit and Compliance) to understand their requirements. This role is distinct from that of a technical designer of software solutions who works on the basis of the requirements gathered by the BA.

PRIMARY RESPONSIBILITIES :

- Works with business partner to elicit high-level requirements and capture business needs

- Clearly articulates and documents business requirements

- Assesses the risks of various solutions and prioritizes competing business demands

- Manages ongoing relationship with business partner to drive satisfaction with IT

- Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions

- Obtains key inputs from enterprise architecture teams and identifies solution inter-dependencies

- Engages with knowledge workers to incorporate usability and user interface needs when designing systems

- Proactively resolves customer satisfaction issues

- Negotiates contracts, manages relationships, and monitors vendor performance against SLAs for self and reportees.

FUNCTIONAL KNOWLEDGE AND SKILLS :

Analytical :

- Analytical and conceptual expertise

- Planning, documentation, analysis and business requirements management techniques

- Object-oriented analysis

- Evaluation of profitability/risk

- Testing, verification and validation techniques

- Creation of the Business Requirements Document - BRD

- Administrative and reporting abilities

Business :

- Knowledge of Banking Law and Practice

- Knowledge of business processes

- Ability to have a business-oriented vision

- Improvement of business and engineering processes

- Strategic planning

- Case development

Desired Qualification : Bachelor's or Master' Degree

Desired Experience : 3-6 years of Experience