Udaan - Quality Control Lead - FMCG Domain

About the Company & Vertical :

udaan is a B2B retail platform, designed specifically for small & medium businesses in India. It brings traders, wholesalers, retailers and manufacturers in India on to a single platform. With real insights into active trends, and great B2B trade features, Udaan brings to its users the power of technology to scale & nurture their business.

The Fresh vertical of udaan aims to create a niche for itself in the B2B food and Vegetables space with concerted efforts towards improved commerce and overall value proposition for the customers.

Roles and Responsibilities Skills/Core Competencies

- Oversee and Monitor inward quality of fresh produce based on sampling and sorting processes

- Implement correct sorting and grading practices at warehouses and source supplies in order to ensure right delivery of output

- Monitor and Overlook opening stock quality and other factors that can hamper or enhance the produce quality

- Analysis of returns from customers and identify issues and reporting them to the stakeholders with a set frequency

- Work with demand and supply teams to set quality specifications and parameters for the city as per B2B business taking seasonality and variability into account.

- Train on ground staff on handling and storage practices and changes in specifications

- Market and customer visits to understand the supply availability and customer complaints