Udaan - Operations Excellence Analyst - Pharma Division

Role - Ops Excellence Analyst

Responsibilities :

- Drive robustness in supply chain processes and operations

- Observe the processes at warehouses and hubs in the city, and suggest data backed changes to improve the efficiency of the existing processes

- Drive constant problem solving at the warehouse/delivery hub and ensure continuous process improvement

- Work with operations teams to ensure that the hubs are following the processes standardized as per the process playbook and achieve complete process adherence.

- Work with central process excellence team, to identify and deploy solutions to operational problems

- Conduct regular audits around cash, material and documents at the hub and present reports to the central team

- Own the process deployment charter for the city - train operations resources on new processes and process changes

- Own the performance and hygiene metrics with the City Manager, and work towards achieving the required targets

- Drive process reconciliation & operations pendency closures across all supply chain assets in the city

- Be a constant bridge between the operations team and other functions - Business development, Tech and Finance.

- Lead the city network design and operational planning, and work with the city manager to expand operations in the city

- Work with central process and design teams to improve the layouts of hubs and warehouses, to increase efficiency.

- Ensure operational adherence on ground, to the designed layouts.

Desired Skill Sets:

- Strong in data and analytics & making data backed decisions

- Good in anticipating problems and problem solving

- Ability to judge and take right decisions at right time

- Familiarity with supply chain processes (e.g. Inventory planning/control, warehouse management & operations, Last Mile Ops, Transportation etc.)

- Experience working in high growth environment and deliver solutions and ensure excellence