Udaan - Key Account Manager

Key Account Manager

About the role :

- Partnerships is core to growing the Pharma business on Udaan and the Key Account Manager (KAM) will be part of the Partnerships Team in Pharma.

- This team is responsible for identifying, onboarding and managing pharma partners and seek areas of growth for Udaan as well as our partners.

- The team drives partners' growth mandates and ensures Udaan becomes a reliable and strategically.

- In this role you will be the key interface between Udaan and our partners and deliver a highly engaged, proactive, consistent and compelling growth story to pharma companies allowing Udaan to become their partner of choice.

What you will need :

- Prior experience of working with pharma or FMCG companies on demand/market-facing side

- Business Development experience in a pharma company considered big plus

- Account management expertise with companies of varied sizes

- Experience in hunting & farming (growing existing accounts YOY)

- Basic understanding of ecommerce marketplace / digital platform

- Analytical approach to solving partner problems

- Ability to Influence stakeholders across levels, functions and companies

- Polished and superior communication skills and high accountability

- Result orientation and a drive to meet goals and timelines

- Minimum 2 to 3 years of experience in managing key accounts is a must

What you will do :

- Responsible for identifying, onboarding and managing pharma clients and manufacturers on Udaan platform

- Negotiate and secure favourable business terms with partners

- Co-create Joint Business Plans and market share expansion plans with internal cross functional teams

- Proactively engage with partners and align growth targets and execution details

- Review and Monitor execution on partner plans and raise red flags for timely course-correction

- Be up-to-date with Market insight, business seasonality, brand and competition strategies to be able to better advice partners

- Assess and track business performance and find opportunities to grow partner accounts

- Coordinate with teams from marketing, supply chain, finance, legal, commercial and others to ensure high quality partner experience

- Drive growth through innovation and new initiatives