Job Purpose: Head of Customer Growth will be ensuring that customers get the best-in-class experience in every interaction be it the platforms products, be it the delivery process & experience, be it the packaging or the categories in the pharma space. Key Responsibilities: - Live and breathe udaan's values, and ensure that every associate in your team understands and lives our values - Demonstrable track record of customer growth initiatives. - Identify opportunities to reach new market segments and expand market share - Leading a high-performing team to create and implement strategic marketing initiatives across various marketing functions including performance marketing, events, social media marketing, product marketing and partnerships. - Using data and analytics for decision making and measuring marketing effectiveness as well as creating a culture of structured experimentation and iteration to drive growth. The ideal candidate should have high data management skills and good Understanding of Quality metrics and process improvements - Strong results orientation: The ideal candidate is able to focus and deliver target-based results - Creating and implementing the marketing plan in line with overall business objectives while striking a balance between longer-term strategic brand building activities, mid-term lead generation and nurturing, as well as quick wins to achieve targets. Functional & Competencies: - Problem solving: The role needs the individual to be able to solve for a given business problem in sometimes an ambiguous state and with multiple data streams impacting decision making - Entrepreneurial: The role requires the individual to be extremely passionate to build a startup, spot key opportunities, act fast and grab them. The role requires the individual to learn at a rapid pace and set new standards for yourselves and others - Data driven / analytical: The role requires the individual to be comfortable in processing and analyzing volume of multiple data streams to enable meeting company targets. - Collaborative skills: The role requires the incumbent to work closely and coordinate with the Internal and external teams to create success. She/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment. - Results orientation: The role is required to work on deliver on daily numbers, short-term goals and long-term milestones set by business and efficacy. Meeting these milestones would be critical to create success. Qualifications and Experience: - Tier 1 MBA with 7 to 9 years of relevant work experience in customer growth roles. - Exposure to Pharma/ FMCG/ Retail E-commerce would be an added advantage

Bangalore

Udaan - Head - Customer Growth 

Udaan - Head - Customer Growth  ,Job Description for Udaan - Head - Customer Growth  in Udaan in  Bangalore for (7-10) years of experience. Apply Now!

Job Description for Udaan - Head - Customer Growth  in Udaan in  Bangalore for (7-10) years of experience. Apply Now!