Manasi Chadha, Head of Customer Experience, India & South Asia

Prabhjeet Singh, Sr. Director India Operations

Nandini Maheshwari, Sr. Director, APAC Business Development

Megha Yethadka, Sr. Director, PgM Tech

Shilpa Bangera, Sr. Manager, Account Management, New York

Saskia de Jongh, Sr. Director, RGM, UberEats APAC

#GreatMindsDon'tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. (Diversity Statement) About the team Uber Shuttle is an everyday commute product that is safe, reliable, and affordable. With just a few taps and a short walk, Shuttle makes it easy for riders to book a guaranteed seat in an air-conditioned bus from a selection of routes and pick-up stations. We #GoGetIt and work through many niche problems - whether it's working for the safety of both riders and driver partners on the platform or improving the reliability of getting a ride, we always have our hands full with high-impact problems and projects. About the role India is one of the top 3 markets globally for Shuttle and the India Ops team is responsible for launching and scaling the product in India. With the Shuttle product and engineering teams being based in India, this provides a unique opportunity to drive global innovation in Shuttle products from India. This role is based in Gurgaon and reports directly to the HCV GM for EMEA & India. You will be leading the newly launched cities outside of Delhi and be the end responsible for their performance. Strong business acumen is required to help set the strategy, but more importantly to run seamless day-to-day operations together with the supply, network, and growth teams. Your Impact in the Role - Operations: Scale HCV expansion cities in India shortly post-launch. Work closely with the India central supply, growth, network, and B2B teams to support the expansion and growth in your cities - P&L Ownership: Manage the budget and incentives of the fast-growing low-cost portfolio - Competition: Understand market trends and gather competitive intelligence to inform strategic decisions on market positioning - External stakeholder management: Work with local partners (government, press, fleet partners, etc.) to set the business up for scale in your cities - Program / Project Management: Collaborate with Regional teams in India (and globally) to coordinate initiatives, share takeaways, and streamline Ops efforts. - Analyze data: Keep a tab on the metrics and delve into the rider & driver data to validate your hypothesis and make data-driven decisions The Experience You'll Bring - Consistent track record of being a respected operational problem solver and motivating team and leader with vision who does not shy away from getting their hands dirty - Strong product understanding and exposure to Product Teams - Experience in designing, implementing, and analyzing strategic investments with a track record of successfully driving daring growth. - Can-do attitude; Expansion will be a lean team and responsibilities may fall out of one's exact job description; we are looking for a leader who is willing to roll up their sleeves to get the job done. - Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be exciting, and this should be a strength - Availability to travel across the newly launched cities and Delhi What's in it for you? Uber's culture and values are at the core of everything we do so that our employees can better understand who we are and what it's like to work at Uber today. Doing your best work means being your best self. At Uber, our focus is to support your overall well-being by offering a holistic set of benefits so you can be your best authentic self. We want to help our go-getters thrive and make it easier to manage life's expected and unexpected events, wherever you may be. #OneUber Uber credits: Receive credits for Rides plus a discount. Credits are refreshed monthly and expire at the end of the month if not used. Wellbeing reimbursement: Receive a well-being stipend for your physical and mental well-being, from gym memberships to fitness wearables. Executive Health Check: One-time annual Health Screening Service via Apollo 24/7 Cell Phone Program: Employees can elect to receive a corporate cell phone or monthly phone allowance. Paid Parental Leave: Family comes first, and our paid parental leave (18 weeks full pay) is accessible for all new parents from day 1 (with no tenure requirement). The benefits mentioned here, to the extent they are in addition to those minimum statutory requirements, are provided at Uber's sole discretion and are subject to change in the future. Terms and conditions may apply to each benefit. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together. Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Gurgaon/Gurugram

Uber - Head - Expansion - Uber Shuttle 

Uber - Head - Expansion - Uber Shuttle  ,Job Description for Uber - Head - Expansion - Uber Shuttle  in Uber in  Gurgaon/Gurugram for (8-12) years of experience. Apply Now!

Job Description for Uber - Head - Expansion - Uber Shuttle  in Uber in  Gurgaon/Gurugram for (8-12) years of experience. Apply Now!