Turtlemint - Assistant Manager - Operations

Responsibilities:

- Set clear team goals

- Responsible for effectively handling all pre/post policy issuance processes

- Delegate tasks and set deadlines

- Oversee day-to-day operations

- Monitor team performance and report on metrics

- Identify training needs and organize refresher training

- Coordination with the external and internal customers for Requirements closure

- Assist in developing process and procedures

- Guide the team on best practices and company policies / procedures

- Maintain hygiene on Compliance requirements

- Create an inspiring and an open communication culture

Requirements:

- Prior experience in a managing a team is a must

- In-depth knowledge of Health Insurance and performance metrics

- Good Technical skills

- Excellent communication and leadership skills

- Decision making skills

- Flexible approach

Salary offered: 9-10LPA