Roles and Responsibilities:
- Independently performing analysis using Excel, SQL, Python
- Engage directly with our internal customers to find, prioritize, improve and assimilate better business processes.
- Analyse metrics, key indicators and other available data sources to discover root causes of process defects.
- Data analysis and solution building based on insights capture from data
- Responsible for giving insights to management and help in strategic planning
- Scope, document and submit requirements for systems changes, backed up by business case and impact analysis.
- Analyze and model data, processes and business rules.
- Continuously track the realized business value and ongoing customer satisfaction from delivered solutions, be it self-service, automation or customers contacting
Requirements :
- 2+ years of experience in an analytical role
- Proficiency in Advanced Excel and Advanced SQL and Python
- Excellent communication skills
- Fluent knowledge of basic statistics and probability
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