Transitions Change Lead - BFSI

Role Profile :

Job Title : Transitions Change Lead

Top 3-5 Accountabilities :

Change Management :

- Produce & manage detailed project plan for the change work stream, working with the leads and the transition lead

- Actively progress issues to conclusion and provide timely escalation of potential blocks to the Transformation Lead, project managers and SSC management where applicable

- Prepare business approach documents including change leadership, communication, training and organisational design

- Manage population of change management impact assessment as well as the interventions to manage them; translate change impacts into action plan, actively engages the whole business.

- Manage delivery of change management plan

- In conjunction with the leadership team - carry out Organisation design review for every transition project in the portfolio

- Carry out project communications re the impacts of the new processes/systems on internal & external parties

Qualifications and Experience Required :

- Degree level qualification.

- Recognized professional qualification is a plus

- Change Management Methodology and Implementation (SAP preferred)

- Communication methodology and implementation

- Involved in change projects - ideally in the shared service world

- Proven ability to facilitate, persuade, influence and build credibility with all levels and all functions.

- Consultancy skills, specifically diagnosis and contracting.

- Excellent coaching and relationship building skills.

Barriers to Success in Role :

- Lack of business and commercial insight

- Inability to influence across levels

- Inability to build networks

- Lack of ability to influence at a senior level

- Poor communication skills

- Inability to work across cultures/geographies