Transition Manager - IT Infrastructure

Transition Manager - IT Infrastructure

Responsibilities:

- Lead sales pursuit teams for host and cloud manage services clients and RFP responses.

- Lead team in developing and setting up a cost effective steady state PMO team.

- Develop the support plan for managing the unmanned locations to meet SLA requirement for customer.

- Key member of PMO team for managing stakeholder relationships between stakeholders, operations and third-party vendors.

Required Skills/Knowledge:

- Demonstrated experience acting as the liaison between business and IT stakeholders with communication skills to speak appropriately to both parties (translating technology to the business and vice versa)

- Experience in full life-cycle project development including requirements, design, development, testing and roll-out

- Demonstrated experience in analyzing a business issue and developing a future state recommendation

- Strong Project Management skills; expert in organizing, planning and executing large-scale projects from start through implementation;

- Ability to analyze project needs and determine resources needed to meet objectives

- Excellent communication, organizational, leadership, time management, and solution-oriented skills

- Highly developed skills in using MS Office Suite applications including:

- Project

- Visio

- Understand and Create Process Flows (Swim lanes, flowcharts)

- Understand and Create Technical Diagrams

- Excel

- Import from different sources of data

- Data Analysis using charts, pivot tables, filters and rules

- Knowledge of basic to advanced Excel functions

- Ability to set agendas and facilitate meetings, while focusing in on critical path discussion topics and necessary decisions

- Strong negotiation ability and attention to detail

- Strong understanding of Transition Management principles, procedures and best practices

- A Bachelor's degree in Computer Science, Business Administration, Engineering or related discipline with an information technology focus (Master's degree highly desirable)

- External project management certification such as Prince2, Six Sigma, CAPM/PMI or other project management certification is preferred

- ITIL Foundation Certified is a Plus