Looking for Transition Manager with 6 to 12 years of work experience. Both domestic and international transitioning experience will work.  Responsibilities:  Partner and collaborate with all relevant client process owners to capture the end to end details from a Process perspective including, but not limited to:  - process maps  - performance metrics  - upstream and downstream linkages  - risk assessment and mitigation opportunities  - identify standardization and automation opportunities  - gaps in the process / performance metrics  - conduct process simulation and partner with STM to evaluate receiving location workforce assessment  - Manage the flow of knowledge and communicate to Stakeholders as applicable  - Report on progress of the Transition  - Escalate any issues, risks, opportunities and actively seek decisions  - Develop Transition project plans  - Coordinate with Offshore PMs in the execution of the Transition  Skill Set / Competency:  - Have core transition experience  - Understanding of customer requirements and outsourcing objectives and evaluate the constraints which might impact the transition solution  - Be responsible for all aspects of transition program from program initiation through closure  - Client facing experience to defend and walk through developed solutions  - Strong program management skills with PM certifications  - Ability to influence stakeholders for project outcomes. Starting from our solution plan to transition and ultimately setting some wonderful delivery standards  - Ability to work in matrix structures and cross cultural teams  - Strong communication skills - verbal, written and status articulations  - Deliver projects within budget and on time with great quality and an exposure to world class project management principles  - Flexible to work in any shifts as per project requirements.

Bangalore

Transition Manager - BPO 

Transition Manager - BPO  ,Job Description for Transition Manager - BPO  in ABC Consultants in  Bangalore for (6-12) years of experience. Apply Now!

Job Description for Transition Manager - BPO  in ABC Consultants in  Bangalore for (6-12) years of experience. Apply Now!