Transition Manager - Analytics - BPO

- Handled large and multiple transitions with different levels of complexity

- Strong Project Management skills strong focus on deliverables - do whatever it takes to meet timelines and quality of deliverables

- Handled an extended team not necessarily with direct reporting relationship

- Deep understanding of the different aspects of Analytics services and tools

- At least 3 years of intense customer facing roles

- Focus on continuous improvement - good to have Six Sigma knowledge (Green Belt/ Black Belt)

- Managed/ liaised with Analytics Projects team to deliver Technology solution of the transition projects

- Successful management of large/multiple transitions of clients processes in the respective domain

- Independent execution with minimal supervision

- Ensure project specifications (timelines, budget, SLAs) are achieved

- Escalate risks and issues in order to achieve these objectives

- Thoroughness of project planning Thoroughness of project tracking risk, issue and milestone management Identify areas for efficiency improvement, implementing the same

- Build close rapport with key client managers Strong focus on revenues minimize risks along with speed of execution

- Handling prospect/ client presentations. Respond to RFI/ RFPs

- entor junior members of Transitions team as required.