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11/11 Adityavikram Gupta
Director at Stalwart Management Consulting

Views:4139 Applications:150 Rec. Actions:Recruiter Actions:148

Transition Head - F&A Domain - BPO (12-20 yrs)

Chennai Job Code: 863803

Transition Specialist

Key Responsibilities:

- Leads a component of a Workstream or a defined portion of a Service Transition program (e.g., knowledge transfer or PMO)

- Manages the development and deployment of transition deliverables for a given transition Workstream

- Adheres to and implement Mobilization methods and tools

- Participate in Due Diligence and Service Transition activities

- Apply advanced analytical skills in assessing concepts and alternatives

- Manages given solution/Workstream of a Service Transition program

- Define, build, and implement workable components to Service Transition programs by leveraging existing standard solution components as much as possible

- Define detailed costs and benefits of a given solution/workstream of a Service Transition program

- Manage internal/external client relationship within their area of responsibility

- Demonstrates ability as individual contributor or in leadership of up to teams of 3 to 4 resources

- Lead detailed designs and build of at least one Workstream component or sub-component working within the guides of the overall Solution Blueprint

- Provide peer review to other service transition activities

- Contributes to mobilization capabilities through method & asset development and knowledge capital harvesting

Key Expectations:

People Enablement

- Create project staffing plan and enable operations staffing; provide daily status on hiring

- Visa & Travel Management for the resources travelling onshore for knowledge transfer

Technology & Work Environment

- Create infrastructure requirement plan (Seating/Floor/Facility)

- Readiness of workspace (seats/desktops/PCs/Laptops etc)

- Application provisioning and access/bank tokens/Macros

- Complete Application UAT

Project Management Office

- Follow and support Management Operating System (MOS) with client

- Schedule calls and minute the meetings

- Follow up on open items

- Help support RAID management with other leads

KT/Wave Lead

- Client interaction Onshore and remote

- Pre Process Training (Internal Resources, mainly travelers)

- Pre KT Training (New Joiners, mainly RKT)

- DTP review and Sign off by client

- Create and execute Knowledge transfer approach and plan

Client visits

- Logistics and content management

Technical skills:

- MS Project: Hands-on experience in creating and maintaining project plans. Report out using basic MS Project options

- MS Visio: Create and maintain process maps

- MS Excel: Create and manage detailed project plan with specific tollgates, milestones, planned/actual start and closure date, responsibility and completion status

- MS Power point: Governance meetings to provide the updates based on the expectations from the target audience

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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