Transformative - Country Manager - eCommerce Marketplace - IIM/ISB/MDI/FMS

About the Role :

As a Country Marketplace Manager, you will be overseeing the channel development strategies, architecture and infrastructure requirements, and collaboration of information technology, sales, and operations teams to fulfil e-commerce business strategies.

Responsibilities :

- Managing all aspects of the eCommerce business including business planning, content strategy and development, promotional campaigns and other online marketing, customer service, web analytics and web technologies.

- Managing all online activities with respect to traffic acquisition, online presence, sales, conversion, managing internal data sources, margins, and reporting.

- Total oversight of operations including order management, Inventory, ownership of payment and fraud web services, EDI (Electronic Data Interchange) receipt, and transactional flow of all orders.

- Developing and implementing technology road maps with the vendors to strategically drive sales and conversions, enhanced customer experience and continually elevate the marketplaces as a digital flagship destination.

- Ensuring the prices of the products and the offers on the website are updated and there is quality control.

- Analyzing data from market and consumer studies to generate commercial insights.

- Ensuring a proper schedule of deliveries and coordinating with the on-ground logistics partner to ensure deliveries as per committed timelines.

- Preparing reports to check the stocks of the products, Identification and reporting of key performance indicators, and opportunities for improvement on a regular basis.

- Managing relationships with partners and ensuring continuous end-to-end integration of the e-commerce business.

Requirements :

- Tier 1 colleges only. IIMs, XLRI, SP Jain, MDI, FMS etc.

- Minimum 3 to 6 years of relevant work experience, preferably in Retail/E-Commerce industry.

- Excellent communication and interpersonal skills (verbal and written).

- Strong analytical, data and problem-solving skills, with the ability to use the information for analysis and reporting.

- Ability to drive and manage own tasks effectively; work independently and be an effective contributor to the team.

- Meticulous attention to detail and follow through.

- Extremely organized with superior time management skills.

- Ability to multi-task and prioritize under tight schedules while maintaining production of high-quality work.

- Self-accountability to follow-through with proper consistent updates to stake holders.

- Proficiency with project-based tools such as Word, Excel, Project, and PowerPoint.