Training & Metrics Manager - Pharma

Industry - Pharmaceuticals

Job Type - Permanent

Description - The Training and Metrics Manager supports the business by providing L&D metrics and insights to maximize and communicate training effectiveness across the organization.

Client Details :

Our client is a leading multinational pharmaceutical company

Description :

- Training & Metrics Manager to liaise with Learning Project Manager(s), vendors and/or SME's to manage the end to end design and delivery of evaluation strategies, based on a Business need. Manager to customize and manage a number of dashboards and reports via a learning analytics and measurement tool (MtM).

- Work closely with customers to develop and maintain business performance reports, dashboards, and analysis.

- Analysis of data to identify strengths and opportunities within the curriculum to effectively communicate training effectiveness across the organization

- Upon request, schedule classes and/or create custom surveys in measurement tool, collect evaluations and create reports with recommendations to Sales Training.

- Strategy development on the results of data insights.

- Develops, implements, and maintains evaluation strategies to measure and report on the effectiveness of training solutions (i.e. Kirkpatrick's Levels 1-4, KPI and ROI methodology).

- To support customer with learning analytics and measurement dashboards and to provide a comprehensive overview of the learning analytics tool.

- Partner closely with clients to analyze the execution and impact of learning solutions and pivot (or continue) based on results.

- Conduct gap analysis using multiple sources (e.g. Coaching Connection database) and other message assessment tools.

- Manage a complex stakeholder matrix and develop a process that ensures strong liaison, clear timely communication and effective compliance with sign off and approvals procedures

- Validate processes and controls.

- Share best practice and coach trainers in measurement strategy and needs assessment.

- Applies project management principles, processes, and tools to ensure on time and on budget delivery of training projects and clear communication with all involved stakeholders

- Build and develop strong sustainable relationships with all internal and external stakeholders, working collaboratively with them to achieve common goals and share knowledge and best practice.

Profile :

- 3-5 Years of experience designing evaluations, creating & analyzing reports and validating analysis.

- Ideal candidate would have a minimum of 7+ years in corporate learning & development.

- 3+ Years' experience delivering learning solutions, with extensive experience working on large scale complex projects involving multiple diverse stakeholders Knowledge of Andragogy and practice.

- Experience in managing multiple projects at the same time.

- Good understanding of financial principles including time value of money functions and their role in amortization.

- Ability to work with cross-functional and cross-cultural teams within a matrix organization.

- Project management skills and communication skills.

Job Offer :

Opportunity to be part of a Global role

Excellent global level stakeholder management involved

Contact - Irene TItus

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