The company is India's Leading Customer Contact Centre's providing Voice and Non-Voice Services in the areas of Collections, Sales and Customer Service. Hiring Training Managers.Mumbai residing and who can join at the earliest need apply.Graduate/PostGraduate with minimum 6 to 10 years of relevant experience on paper from International BPO (US collections process only) need apply. Job Description: - Identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments - Designing and developing training and development programs based on both the organization's and the individual's needs. - Preparing Annual Training Budgets and plan the programs by keeping within budgets. - Developing effective induction programs. - Devising individual learning plans online and offline - Responsible for smooth running of the Learning Management System - Producing training materials for in-house courses - Delivery of training and development programs - Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers - Evaluating training and development programs; amending and revising programs as necessary, in order to adapt to the changes that occur in the work environment Location-Bhayander Requirement - Excellent communication skills required (B29) - Basic computer knowledge Shift timings : 5:30pm to 9:30am (any 9 hours shift) Transport Boundaries : Andheri to Virar, Thane to Dadar (Ghodbunder Road) - No Harbour Transport Facilities : Home Pick/Drop - Depending upon the Shift Timing Salary Range- Upto 12 Lakhs Weekly Off : 2 Rotational Off

Mumbai

Training Manager - Voice & Non-Voice Services - Customer Contact Centre 

Training Manager - Voice & Non-Voice Services - Customer Contact Centre  ,Job Description for Training Manager - Voice & Non-Voice Services - Customer Contact Centre  in The HRBPs in  Mumbai for (6-10) years of experience. Apply Now!

Job Description for Training Manager - Voice & Non-Voice Services - Customer Contact Centre  in The HRBPs in  Mumbai for (6-10) years of experience. Apply Now!