Training Manager - Retail

- Conduct orientation sessions and arrange on-the-job training for new employees.

- Design and develop course content and initiatives on bettering store performance.

- Design, develop and govern various R&R programs.

- Act as a coach and mentor for the store staff.

- Create strong and consistent brand DNA and standardization across stores.

- Act as a quality controller for the stores.

- Responsible for developing and implementing the induction process for new staff.

- Regular visits to the stores - interact and understand ground realities of store staff.

- Track and measure the success of training programs, generating meaningful reports, insights and share recommendations to internal stakeholders and senior leadership team.

- Review and re-design training program and interventions basis business and store requirement.

- Driving R&R for the stores

- Keeping up-to-date with new interventions in store training's in outside world.

- Exhibit strong budgetary controls on the training expense.

- Maintain and upgrade relevant training material and records.