Required Skills & Competencies :
- Strong business acumen and sensitivity towards different brand essence.
- Leadership skills with ability to coach - effectively teach develop others to next level.
- High energy levels - with ability to be involved in multiple tasks and ability to juggle.
- Effective listening and communications skills - simplify communication with ability to put the point across the board.
- Ability to do objective review - individuals and stores.
- Strong on devising need based interventions.
- Good analytical skills.
- Empathy
- Good planning and organizing skills.
- Basis budgetary controls and monitoring.
- Sharp mind with ability to understand business linkages.
- Self-starter.
- Proven track record of training delivery and creating training materials.
Roles & Responsibilities :
- Act as a coach and mentor for the store staff.
- Create strong and consistent brand DNA and standardization across stores.
- Act as a quality controller for the stores.
- Responsible for developing and implementing the induction process for new staff.
- Regular visits to the stores - interact and understand ground realities of store staff.
- Track and measure the success of training programs, generating meaningful reports, insights and share recommendations to internal stakeholders and senior leadership team.
- Review and re-design training program and interventions basis business and store requirement.
- Keeping up-to-date with new interventions in store trainings in outside world.
- Exhibit strong budgetary controls on the training expense.
- Maintain and upgrade relevant training material and records.
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