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24/03 Jinu
Recruiter at Contactx

Views:467 Applications:101 Rec. Actions:Recruiter Actions:15

Trainer - Learning & Development - BFSI/KPO/BPO (5-9 yrs)

Mumbai/Navi Mumbai Job Code: 811530

Trainer - Learning & Development

Work Location : Navi Mumbai


- Identifying training and development needs within an organization through job analysis.

- The individual will be responsible for content management and development (as per the global framework), designing training and development programs based on the needs of the organization and the individual;

- Working in a team to produce programs that are satisfactory to all relevant parties in an organization, such as line managers, accountants and senior managers within the respective business line.

- Considering the costs of planned programs and keeping within budgets as assessing the return on investment of any training or development program is becoming increasingly important;

- Developing effective induction program;

- Producing training materials for in-house courses;

- Managing the delivery of training and development program

- Ensuring that statutory training requirements are met;

- Evaluating training and development program;

- Amending and revising program as necessary, in order to adapt to changes occurring in the work environment;

- Helping line managers and trainers solve specific training problems, either on a one-to-one basis or in groups;

- Keeping up to date with developments in training by reading relevant journals, attending relevant courses.

- Management of LMS (Learning management system) and tracking training hours.

- Managing training logistics, MIS and reporting.


- We are looking for an individual with ideally between 5 years+ of experience, focused largely on the training delivery and coordination.

- Strong executive presence, excellent communication and relationship development skills,

- Ability to work in a fast paced, demanding, deadline-driven environment

- Proven ability to manage multiple projects at one time

- Self-motivated and ability to work autonomously.

- Good written, verbal communication and interpersonal skills.

- Keen sense of responsibility, solid professional standards, excellent track record of dependability.


- Post-Graduation / MBA from reputed institute.

- Strong business development and programme management experience in the professional services and solutions arena.

Women-friendly workplace:

Maternity and Paternity Benefits

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