Trade Settlements Manager

ROLE

Incumbent will be responsible for end to end process management & delivery of process of all or a cluster of processes which include:

- Confirmation of all instrument class viz, Equity, Bonds, Fx & MM Deposits

- Settlements involving Equities and Fixed in different markets across the globe

- Cash Management (Payments and Journal postings)

- Overdraft Monitoring

- Front Office Reconciliation

The incumbent will be accountable for proper change management & process improvement. Continuously develop industry/product knowledge. Ability to understand customer segments and apply different servicing approaches based on customer knowledge level. Implement development plans for staff.

PRINCIPAL RESPONSIBILITIES

- Lead and organise work

- Ensure that the team is aligned to overall operations objectives

- To ensure due oversight and controls over the daily processes covered by the team.

- To ensure due oversight and controls over the processes. Maintenance of joint issue log. Chair weekly meetings to review this.

- Reconciliation has performed with 100% accuracy level and completed within expected timelines as defined in the SLA

- Proactively manage workflow, adhering to agreed client SLA's and turnaround times for resolution of queries.

- Assess exceptions and deviations from the standard support processes and takes appropriate action to ensure correct and timely processing

- Conduct Procedure and work flow reviews to identify opportunities to increase efficiency. Identifies process improvements and service delivery using creative and proactive measures.

- Provide information on the status/progress of exceptions and resulting processes to other departments

- Advise junior staff on resolution of problems

- Manage the performance of employees within the team

- Ensure team familiar with and understand requirements described in the Clients' SLA's, BCP's etc.,

- Manage and maintain Key Performance Indicators for the functional areas under their control

- Escalate issues to onshore location when appropriate

- Maintain training and talent matrix for the team.

SKILLS/EXPERIENCE/KNOWLEDGE

GENERAL

- Demonstrated client servicing capabilities and excellent communication skills.

- Must be able to work under pressure and make accurate decisions in stressful situations.

- Must be able to lead, manage and motivate the teams.

- Good time management skills

- An appreciation of risk and quality issues

- Control Oriented

- Proactive, positive approach

- Able to grasp/learn concepts and procedures quickly

- Ability to work independently

- Problem solving skills

- Attention to detail

- Organizational skills are required to manage conflicting priorities and multi-task functions in a fast-paced team environment. Leadership and organizational skills are required to develop periodic goals and to motivate team members towards the goals set.

ACCOUNTABILITIES

- Employees are required to comply with the regulatory regime in which Northern Trust operates as appropriate to the above role.

- Employees are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organised and controlled.

- Employees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties.

- Responsible for managing team.

KNOWLEDGE AND SKILLS:

Products

- General knowledge of financial products and their operations processing requirements specific knowledge of Cash Equity, Fixed Income & Fx Products.

Financial Markets

- General knowledge of financial markets, the institutions that govern them and the major firms that operate in them

- Specific knowledge of all relevant markets in different region viz. EMEA, US & APAC

- Knowledge of specific clearing institutions. - i.e. CREST and Euroclear

- An understanding of the various departments within Investment management world and how they interact with each other:

Front Office

Operations Departments: Confirmations, Settlements, Reconciliation, Data Management

Other Support Functions: Finance, Legal & Compliance. General knowledge of the lifecycle of a securities trade

- Specific knowledge of Equity, FI & Fx Settlement processes:

Pre and Post Settlement

Cash Management

Stock & Cash Reconciliation

Operational Risks & Controls

IT Systems

- Understanding of the functional purpose of each system used in day-to-day processing

- Understanding of how the data in the various systems is interrelated.

Risk Management

- Understanding and consistent application of key control activities within day-to-day processing

EXPERIENCE:

- CA/MBA (Finance)/CFA or B.com with at least 1 years experience in people management role.

- Knowledge of Capital Markets Essential with the knowledge of the investment management/asset servicing industry (preferable), with Minimum 6-8 years of experience in the capital market domain.