Trade Admin Role - GTM & RTM - FMCG

Exp : 7 - 9 Years

Functional Responsibilities : Supporting GTM in Australia and NZ, communication - directly interact with field sales managers in ANZ

Team / IC : I.C

Technical : tool - road net (routing tool) - can be trainers (preferred), Excel, Powerpoint

Industry : FMCG HO only.

Sector : APAC (ANZ business)

Shift : 8am - 5pm

Job Description :

- Building effective relationships with the customer team is critical to success and therefore requires the Analyst to link with key contacts within the customer team to ensure strong customer based execution of tactical programs.

- Building and maintaining Sales Planner/Prosper planning models and communicating changes to internal finance staff to ensure alignment

- Ensuring that aligned calendar events that require adjustments are entered into all applicable systems in a timely manner (Sales Planner/Customer Portals)

- Ensuring contracts required for TPA contract verification are drafted accurately compared to the new or adjusted events, submitting contracts into customer systems, as required

- Becoming aware of business trends, economic conditions, customer developments, competitive activities, historical category learnings etc. to help make recommendations to customer teams

- Manage expectations through verbal and written interactions with customer teams

- Ensure delivery of accurate and timely data in accordance with agreed service level agreements (SLA)

- Work across multiple functions to aid in collecting insights for action-oriented cause of change analysis

- Ability to focus against speed of execution and quality of service delivery rather than achievement of SLAs

- Recognize opportunities and take action to improve delivery of work

- Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology

- Create an inclusive and collaborative environment

People Responsibilities :

- Manage and motivate a team of associates

- Facilitate training across his/her team, as well as other support functions and groups

- Set individual targets with the sector and/or customer teams, and track goals

- Monitor SLAs and ensure timelines are met; develop and analyze key business drivers to provide insights to the functional head

- Accurate and timely generation of management reporting and dashboards for performance analysis

- Organize weekly/monthly/quarterly reviews for his/her associates to ensure continuous improvement in efficiency, effectiveness and overall integration of the work with markets

- Actively conduct on-going review of operational services to drive agility and effectiveness

- Drive comprehensive change management (identifying the need for change and the role each individual play)

- Assist Sector Sales Lead in developing on-going training and capability plans for associates in his/her charge

- Responsible for the overall monitoring of sales back-office function; provide leadership from strategy to execution

- 4-6 years of experience in Financial Operations, Financial Reporting and/or Sales/Sales Management

- Bachelor's in commerce/business administration/marketing or Finance, Master's degree is a plus

- Prior Fast Moving Consumer Goods (FMCG) company experience a plus

- Analytical Skills: Ability to understand and translate delivery performance, identify opportunity & risks, and adjust develop and implement detailed accurate forecasts for demand/supply team

- Communication: Strong communication skills and collaboration skills

- Time Management/Organization: Solid capability to manage and prioritize schedule

- Support Systems Literacy: Computer literacy, Excel, Power Point, Word, ERT, Business Objects & SAP/ERP, willingness and ability to learn/quickly adapt to other internal support PepsiCo software systems

- Communication Skills: Communication across all formats (meetings, presentation, conference, planning session, weekly calls, direct communication with field, etc.)

- Strong Change Management Skills: Follow Up, Follow Through, Accountability, Sense of Urgency and superior customer service

- Ability to provide new ways of approaching situations and developing new efficient solutions

- Independent & motivated individual; ability to receive direction and convert into an action plan with coaching and feedback

- Develops strong relationships/partnership for overall success of the team & customer

- Requires a high level of analytical, critical thinking, and problem-solving skills as well as great attention to detail