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25/01 Amit Agarwal
COO at Tracxn Technologies

Views:1218 Applications:264 Rec. Actions:Recruiter Actions:263

Tracxn - API Sales Specialist (6-10 yrs)

Bangalore Job Code: 1366343

About the Role:

As an API Sales specialist, you will be responsible for successfully onboarding new customers for API integrations. You will be responsible for bridging the gap between non-technical and technical stakeholders, providing know-how in API integrations, and guiding customers through the setup of trials using our sandbox environment.

Key responsibilities:

API Proficiency:

- Demonstrate a deep understanding of existing APIs and their functionality, enabling proactive problem-solving and optimization.

- Work with the product team to see if the customer requirements can be solved

Technical Sales Support:

- Work closely with the prospects to understand their needs and integration requirements.

- Act as a technical advisor during customer meetings to explain the working of API integrations and address technical queries.

- Assist in crafting technical aspects of sales proposals and presentations.

Client Onboarding and Sandbox Setup:

- Assist customers in setting up trials & testing API integrations in a sandbox environment.

- Facilitate the onboarding process, ensuring customers have access to necessary resources and documentation.

- Troubleshoot and resolve technical issues related to sandbox setup and testing.

Requirements:

- Bachelor's degree in Engineering with 6 to 10 years of work experience

- Good understands how to use APIs

- Wants to move into a customer facing role

What we offer:

- Fixed work timings - 9 hrs x 5 days. Respect everyone's time. No taking your work home.

- A meritocratic setup. Everyone explains the 'why' behind their decisions. No politics.

- Candid culture. We encourage asking questions over making assumptions.

- Managers willing to invest in your growth. We believe in timely, actionable feedback.

Founders:

Neha Singh (ex-Sequoia, BCG | MBA - Stanford GSB)

Abhishek Goyal (ex-Accel Partners, Amazon | BTech - IIT Kanpur)

Women-friendly workplace:

Maternity and Paternity Benefits

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