Tower Head - Credit Risk Control

- To provide a high level quality Credit Administration & Credit Documentation support.

- To manage the relationship between CPC and the business units as well as between other team members within Credit Risk Control and ensure that internal and external customers are happy.

- To co-ordinate with respective CPC and ensure that all activities are completed as per Agreed Service Level Agreement.

- To manage the resources allocated to the unit in an efficient manner.

- To ensure that the activities are performed to the satisfaction of stakeholders within agreed recharge amount.

- To ensure actual costs are lower than budgeted costs across hubs

- To ensure that the tasking allocated is met across hubs.

- To ensure efficiency in processing is improved through automation and Process simplification.

- To motivate and get the best out of staff under him / her.

- Maximizing the Productivity of the team

- Compliance with the Group Money Laundering Prevention Policy

- Compliance with Group Operational Risk procedures

- To ensure error free work with no operating losses

- To provide Guidance to team member(s) on operational issues