Total IT Global - Senior Account Sales Manager

Client Relationship Management: Penetrating the given account & continue to engage and spread awareness via regularly meeting the client stakeholders with or without Superior and enhance the engagement further. Building and maintaining strong, long- lasting customer relationships

- Market Intel: Collect Intelligence on the customer deals, company, market, competitors & industry

- Account Management: Smooth & Timely Delivery of all requirements (deal/report/escalations/minutes/meeting) to customer and manages Customer Satisfaction.

- Sales Process Management: Lead Generation, Opportunity Generation, tracking all opportunities from requirement gathering, summarizing, clarifying queries, quote validation, approval & finalization, timely submission & follow up on closure

- Track Contract signing, PO receipt & overdue collections etc.

- Account Mapping: Prepare account map & org chart for client company & department as per decision making power & continue to update it

- Submit Periodic Report: Submit Weekly Reports & Dashboard: Sales(Quota Achievement/Pipelines/POA) & Overdue Payments and Collection

- Works alongside sales leaders in closing sales by building rapport with potential account; explaining product and service capabilities; overcoming objections; preparing contracts.

- Contributes information to market strategy by monitoring competitive products and reactions from contacts/leads in the prescribed account

- Operating as the lead point of contact for any and all matters specific to assigned account

- Liaise with cross-functional internal teams (including Regional heads, Sales support & Marketing) to improve the entire sales process.

- This position may require occasional travel