Location: Mumbai About toothsi: toothsi is a new age startup in the dentalspace providing smile correction services at home. toothsi utilizes revolutionary Clear Aligner technology to make teeth straightening hassle-free and affordable. A desirous patient can have access to a superior quality, transparent and convenient alternative to conventional bracestreatment at home. We are a well-funded (&gt;9 million USD) and rapidly growing startup operating in Mumbai, Bengaluru, Delhi, Mumbai, Hyderabad, Ahmedabad and Chandigarh and soon to establish a PAN India& International presence. What we can offer: - An ego-free work culture & chance to be a part of growing start up team - The freedom to execute your novel ideas - Goals that will push you to the limits of your abilities - The opportunity to impacts the lives of millions of people with the products we build About the role: You should be someone who loves dealing with operational challenges, interacting with people and is obsessed with the idea of creating amazing customer experiences. What we can offer: - An ego-free work culture & chance to be a part of growing start up team - Daily challenges to be a better thinker & problem solver - On ground & hands on Operation role Responsibilities: - Optimize the current supply chain operations to ensure seamless patient experience from booking of home consultation till delivery of the aligners - You will be accountable for KPIs at all stages of patient journey i.e. post booking of the appointment for home consultation up to the delivery of the aligners. This includes: - Optimal manpower and resource utilization to ensure measurable increase in the number of home consultations month on month. You should have a fantastic understanding of logistics and public transportation network. - Ensure seamless coordination with Aligner Labs and doctors for timely preparation and delivery of treatment plans to all patients - Coordination with Aligner Labs to ensure timely manufacture and delivery of aligners to all patients. - Create Systems and processes in place to bring about efficiency in the whole ecosystem of Customer engagement team, Doctors and labs. - Interactions with Doctors & Accounts to ensure patient adherence to their postdelivery monitoring schedule, clinic appointments & payment schedule - Inventory management inclusive of demand planning, procurement and logistics. - Prime objective is to ensure that expectations are met and exceeded. This will include creation of excel reports to analyse the data collated at the Customer support end and drawing insights to bring about optimisation in current structures in the organisation - You will act as an interface between various teams - customer support, accounts doctors & lab operations team and manage key activities to ensure process governance & information flow. - Forecasting the inventory requirements Requirements: Age - Max 37 yrs can be consider - Strong people management skills - Strong problem solving and analytical skills. Strategic thinker and planner - Should exhibit high degree of initiative and on-the-ground execution focus

Mumbai

ToothSi - Head - Operations 

ToothSi - Head - Operations  ,Job Description for ToothSi - Head - Operations  in Healthcare in  Mumbai for (10-15) years of experience. Apply Now!

Job Description for ToothSi - Head - Operations  in Healthcare in  Mumbai for (10-15) years of experience. Apply Now!