Job purpose
Provide professional services on corporate secretarial matters for a portfolio of local and international clients, including incorporating and managing corporate structures. This role will also manage a team or teams (bigger teams for Senior Managers), work with the Head of Department to streamline processes, increase revenue & productivity and enhance morale.
Key responsibilities
- Manages and oversee a portfolio of unlisted/listed client companies by providing all types of corporate, business, management and administration services;
- Ensures compliance with the Companies Ordinance, Listing Rules and other regulatory and statutory requirements.
- Gives advice to client companies in maintaining good corporate governance practices.
- Develops different expertise in particular areas such as SEZ, STPI, FEMA, registrations, visa support, FRRO licencing entities, offshore jurisdictions and fund structure.
- Monitors, plans and follows up on the status of billing, cash flow and debt recovery;
- Handles critical projects like liquidations, merger, slump sale etc;
- Manages and leads a team of professional staff and provides training to them;
- Manages the productivity and utilization of the staff in the team;
- Works with HR on recruitment activities, performance review and employee relations matters.
- Attends conferences and seminars for networking and development purposes;
- Performs other duties as assigned.
Job specific requirements
- Degree holder and member of ICSI
- Minimum 8 years- relevant experience gained from professional firms and 3 years in managerial role;
- Prior experience in client servicing environment is an advantage;
- Expert in local country company regulations and familiar with regulations of other overseas jurisdictions would be an additional advantage;
- Mature, self-motivated with excellent interpersonal and outstanding presentation skills;
- Service-driven, able to communicate with clients at all levels;
- Detail-oriented and well-organized, skilled in planning and management reporting;
- Demonstrated analytical and problem-solving skills;
- Excellent command of both spoken and written English is preferred
Critical competencies for success
Knowledge
- Generates ideas for improvement based on past experience
- Fully knowledgeable on the day to day activities of the business area.
- Will keep up to date with business trends/ changes in law that will impact their role
- Is aware of client contracts & what is W.I.P. / - out of scope
- Identifies and promotes opportunities to share best practices
- Strives for high standards of delivery to clients
- Drives innovation and improvements to business area
- Able to successfully deliver short to medium term projects
Commercial Awareness / Financial accountability
- Understands TMF Group's services, and how the organisation is structured
- Understands and applies control, risk and governance frameworks consistently
- Records time accurately and within deadlines.
- Is involved in or responsible for debt collection and negotiation of fees with clients in his/her area of responsibility
- Can articulate and demonstrate the impact (financial, etc) of their role and activities on the business area
- Is aware of productivity within team and drives continuous improvement
People Management
- Will delegate work across the team as appropriate
- May manage a team, supporting development of more junior team members through objective setting and delivering constructive feedback
- Supports the up-skilling of team through sharing of knowledge, best practice and coaching
- Understands own motivation and personal impact in optimising personal and team performance
Stakeholder Engagement
- Builds and maintains relationships at all levels across the Group
- Is mindful of culture differences across a diverse organization
- Communicates information in a clear and concise manner
- Manages stakeholders' expectations with regards to delivery, escalating concerns as appropriate.
- Develops strong internal & external networks to drive the local strategy
- Engages and builds credibility with influential individuals
Corporate Citizenship
- Puts colleagues / clients at the centre of everything they do to ensure a positive experience
- Acts with integrity
- Upholds the values of the organisation in all they do
- Trustworthy team member who considers those around them
- Role model for the team, modelling Group values and appropriate work ethic
Strategic Input
- Situational understanding of needs of role and will find solutions / more efficient ways of working within parameters.
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