Titan - Regional Business Manager - West Region

Titan - Regional Business Manager - West India-Maharashtra/Gujarat/MP

Scope: Accountable for driving retail business operations for Titan Company Limited stores in West and achievement of the retail top-line and profitable category mix in the Region-West India.

Job Profile:

- Drive top-line for each and every store using a mix of ATL and BTL.

- Planning for the network to maximize the business opportunity in the geography

- Lead the team of ABMs, REs and staff at stores

- Recruit new and manage franchisees in keeping with the expectations from the organization. Establishing effective relationships with key associates

- Ensure that the Customer Experience is of the highest standard all the time

- Ensure implementation of all required retail processes, in terms of VM, store maintenance, commercial and statutory requirements

- Drive network expansion across region

- Retain talent through coaching and guidance

- Ensure relevant merchandise is available at each store in collaboration with Corp Team

- Developing a continuous understanding of competition in a structured manner

- Developing a 3 yr plan for the geography taking competition and company strengths into account.

Key Deliverable:

- Ensure that all the retail stores in the region are profitable and achieve targeted top-line

- Retail Metrics Achievement including Conversion, Ticket Size, Mystery Audit and NP etc.

- High employee engagement scores in the region

- Expansion in relevant catchment towns in the market as planned.

- Like-to-like growth for existing stores

- Monitor Store Operations & ensure 100% Commercial Compliance

- Device and implement customer experience programs

- Regular review with the team on planned vs actual

- Drive specific program for the brand