Customer Experience - Help build capability in smart watches amongst store staff in all retail channels - Ensuring a delightful experience for all our wearables customer during and post-purchase - Responsible for the customer's experience with the product & solving any customer issues related to the product - Building knowledge base/content towards Technology Products relevant for us and cascading them to our regional smart SPOCs - Helping in organizing Tech Day in the regions to evangelize smart products among sales & store staff Launch Readiness : - Managing and Coordinating with third party product testing agencies - Liaising with the service team to ensure service center readiness before the launch - Coordinating with internal stakeholders to ensure implementation of distribution plans and preparedness - Coordinating events and campaigns for Smart Product launches Key deliverables: - Reaching out to customers post the sale of the product to understand their feedback & usage experience - Ensuring staff readiness in terms of knowledge and capability to sell smart products by running a certification program across India in coordination with regional trainers and vendor partners Profile: - An MBA with 2-3 years of work experience with core experience in GTM/Customer Experience (Preferably in Mobile or Wearables/Smart devices industry). A person who has an affinity to speak to customers &amp; solve their problems. Some of the key attributes would include the following: - Advanced working knowledge of MS Excel - Understands &amp; loves to speak to customers to address their issues - Inquisitive &amp; curious about technology &amp; technology products. Hopefully an early adapter him/herself - Willingness to learn Level: L4/L5

Bangalore

Titan - Executive/Assistant Manager - Go To Market  - Smart Wearable 

Titan - Executive/Assistant Manager - Go To Market  - Smart Wearable  ,Job Description for Titan - Executive/Assistant Manager - Go To Market  - Smart Wearable  in Titan in  Bangalore for (2-4) years of experience. Apply Now!

Job Description for Titan - Executive/Assistant Manager - Go To Market  - Smart Wearable  in Titan in  Bangalore for (2-4) years of experience. Apply Now!